Testimonials through the years

  • “Julian Masson has been a joy to work with - we can't thank him enough for making the process of selling our flat seem effortless. Charming, diplomatic and attentive, his support and expertise have been invaluable.”

    David M.

  • “Having known Julian for a long time when we had our house on the market years ago and helping our daughter and friends find their first time buys, I had no hesitation in going back. On finding Julian now led the team it was even better. We had every confidence from start to finish on our sale with Julian always being frank, honest and down to earth with anything thrown at him and his team. They all quickly showed us they knew Chiswick like the back of their hands and were always professional and punctual at viewings and sympathetic to our nervous cat ensuring she never escaped! All in all, we had a great experience from start to finish and if you're stuck for who to choose to sell with in W4 I'd start by contacting Julian.”

    Rob M.

  • “Great service. Friendly, professional and diligent. Julian Masson was our contact. He's excellent.”

    Anthony B.

  • “Julian in the team managed everything and the man is a saint. I was stressed to say the least between work and trying to buy a house in a short timeframe. No matter how testy I got, he was patient, friendly and supportive. I can’t speak highly enough of Julian, and when we eventually sell in the future, he’ll be the first person we go to. Julian, thank you so much for your amazing service.”

    Jennifer C.

  • “We have just sold our home in Bedford Park Chiswick through Julian. He was knowledgeable, honest, upfront, reliable and helpful from when we first spoke to him till we exchanged. A pleasure to work with. I am extremely glad we chose him as our selling agent and would thoroughly recommend his services.”

    Natasha Q.

  • “Julian was fantastic. He steered me calmly through choppy waters and dealt seamlessly with the various surprises the purchasers sprang on us, whilst relentlessly pushing to get us over the line. At the 11th hour there was again another delay their side and it was a late completion, but we got there, and at the right price, none of this a given in these uncertain times. It was a pleasure to deal with someone so civilised, knowledgeable and eloquent, who is also incredibly nice. This came through on our very first meeting. First impressions do indeed count and I felt reassured and in good hands from beginning to the end.”

    Claire S.

  • “Julian provided us with an excellent service. His advice and support was invaluable and we are very pleased sellers as a result.”

    Jason B.

  • “Julian came into his own and worked his socks off in keeping everything on course. He always kept us right up to date with proceedings and often told us important information before our solicitor thought to let us know. Julian and his team were always very thorough and professional and we felt very confident that he was always there overseeing the sale to get it over the line which he did. Thanks very much for everything.”

    Rob K.

  • “Julian Masson was very professional in his dealings on this property. The information we received was always correct and straightforward. He was acting for the Seller, and I was acting for the Purchasers. There were various twists and turns due to personal circumstances of the Seller and Buyers but with an open dialogue between all parties facilitated by Julian, we were able to exchange on the property last week. His patience and clarity of the position at each turn was crucial to being able to work towards a satisfactory conclusion. It has been a pleasure to work with him on this purchase.”

    Georgina G.

  • “I chose Julian to market and sell my home because he was very knowledgeable and impressive from the valuation stage. Julian and his team were helpful, friendly and effective throughout each of the following steps of the sale - from the initial photography session to viewings and negotiations through to the conveyancing process. I'd definitely recommend – they come across as genuine, down-to-earth people who are very good at what they do.”

    Jess M.

  • “My wife and instructed Julian to list our property in late February this year and within 3 days we received several offers. We exchange contracts yesterday with completion due in early June. First class service from start to finish with excellent communication throughout. Highly recommended.”

    Clive G.

  • “Julian and his team have been helpful, responsive and professional; Julian was on top of every issue and he ensured that every part of the transaction went smoothly and kept us up to date. Very pleased and highly recommended!”

    Natalia K.

  • “Great experience with Julian. Straightforward to deal with, always responsive.”

    Jeniv S.

  • “Julian worked tirelessly to achieve a successful sale of our house, maintaining a sense of humour whilst acting in a most professional and attentive manner - Thank you! A 5 star client service that I am happy to recommend to anyone.”

    Simon R.

  • “Julian was incredibly professional and supportive throughout the process – liaising with the seller, answer queries and keeping us up to date. We were lucky to have had his expertise and help, especially being first time buyers! Thank you so much!”

    Nikita D.

  • “I rarely give feedback and only if the service is very poor or exceptionally good. So it’s with pleasure that I recommend Julian Masson. He is knowledgeable, attentive, polite, warm and friendly and most importantly attuned to our needs. At no point did I feel like I was being hustled to meet a sales target, which has often been my experience sadly. When he said he would call he did, his customer service is flawless. Even though it did not result in a sale he was still kind enough to check in on our status. If you want a different experience, choose Julian.”

    Pamela H.

  • “Julian supported us throughout our house purchase and provided excellent service at all stages. He responds to queries quickly, chases up questions and issues and is thoroughly reliable. We particularly appreciated Julian's help on the day we completed, helping my wife take possession of the new property at 7pm including checking all contents had been cleared, locating keys and checking locks etc.”

    Chris G.

  • “Julian helped us sell our home through a tough deal, tricky seller and solicitor. Always calm and diplomatic throughout what is a stressful time. Julian really put the hours in to make it happen for us and secure our dream home in the process. Thank you Julian.”

    Clive S.

  • “Thank you Julian for all your help and assistance on the purchase of our new home. The process was incredibly smooth and we thought you particularly responsive to the questions we had.”

    Adam P.

  • “It was a pleasure buying from Julian and the team. They are not like other estate agents that mess you around, they’re really honest, personable, straight forward and get the job done.”

    Jack M.

The testimonials featured are from clients personally represented by Julian Masson during previous employment. They are included to demonstrate his personal service and experience.